For private GPs, physios, hearing, fertility and men's health clinics

Patients don't choose the cheapest clinic. They choose the one that answers fast and makes booking simple.

It's 7pm. Someone's just enquired about a physio appointment from the sofa, phone in hand, in pain. If nothing lands in the next few minutes, they'll ring the next clinic instead. We build the system that answers fast and gets the appointment booked.

See how many enquiries you're missing.

Free check, in your inbox before our call.

We'll look at your website, Google listing, reviews and how fast you answer. No obligation.

We work with one firm per trade in each town. Or book a 20-minute call

  • I use one because it's impossible to get a GP appointment at all where we live, phone at 8am each day.”Patient on Mumsnet
  • You're not rushed and you can discuss more than one problem during the appointment.”Patient on Mumsnet
  • I will have only one shot at it as I can't afford any more so it is very stressful to make the right decision!”Patient on Mumsnet
  • Osteos should give you a quicker fix, but temporary, whereas a physio will help you longer term.”Patient on Mumsnet
  • I tried NHS again, testogel and then monthly NHS injections. Both were so bad it was basically pointless even having them.”Customer review, Trustpilot
  • What I am paying for is expertise, competence, experience and flexibility. This is exactly what I get.”Customer review, Trustpilot

Self-pay patients who compare, then go cold.

A fast reply, with any clinical question passed to your team.

7.33m

cases on the NHS waiting list in England, July 2026 (BMA analysis of NHS data). Source: British Medical Association, NHS backlog data analysis

Also: 13% of all GP consultations in the UK are now paid for privately, up from 3% two decades ago. Source: LaingBuisson, private GP market report

What stops them booking

Every worry they have is something your ads and replies can answer.

“Will this actually be quicker than the NHS, or just as frustrating?”

A real appointment time in the reply, not a vague promise to be in touch.

“Is this place even properly regulated?”

Your registration, CQC, HCPC or GMC, stated plainly. Nothing implied that isn't true.

“Will they push treatment on me I don't need?”

A clear, itemised price before anything starts. No pressure, no surprise extras.

We only ever say what's true for your clinic, and nothing that strays outside the ASA's rules for health advertising. If you're not CQC-registered, we won't say you are.

How one enquiry becomes a booked appointment

From scrolling to booked in, before the evening's out.

Sample. Names, clinics and messages are made up to show how it works. Not client results.

Sample
Your clinicSponsored

Fed up of ringing at 8am and getting nowhere? Same-week private GP appointments in Manchester, 20 minutes with a doctor who actually has time for you.

Book an appointment
Sample

Your clinic

Hi Priya, it's Your Clinic. Thanks for your enquiry. We've got a GP appointment this Thursday at 10:30, 20 minutes, £95. Want me to hold it for you? Book here: yourclinic.co.uk/book

Delivered 6:53pm

Sample

Your diary

Appointment booked · Thu 10:30Private GP consultation · Priya K.
Service
Private GP consultation
Where
Manchester
Price
£95
Name
Priya K.

Reminder sent Wed 6pm

What we build for you

  • Ads that reach people ready to book

    Reaches people who want to be seen quickly, not just anyone searching symptoms online.

  • A site that gets straight to booking

    A clear page built around booking the appointment, not a long list of services.

  • Instant reply, day or night

    Every enquiry gets a reply in minutes, so people don't give up and ring someone else.

  • Appointments booked straight into your diary

    An appointment goes straight into the diary the moment someone enquires, with a reminder before it.

  • Enquiries that chase themselves

    Anyone who didn't book gets followed up automatically, so a quiet enquiry isn't a lost patient.

  • A reviews machine that builds trust

    Happy patients are asked for a review automatically, so new enquiries can see real proof.

  • An AI receptionist that answers every call

    Calls get answered and booked between patients, so no enquiry goes to voicemail.

Your numbers

What are missed enquiries costing you?

%
%
£

Worked out as: enquiries a week × 52 × the share missed × the share that become a sale × the average value. With 10 enquiries a week, 30% missed, 20% of them becoming a sale and £2,000 each, that is about £62,400 a year.

£62,400£62,400

a year walking out the door

That’s about 31 treatments a year that went to someone else.

Get my free missed-enquiries check

Change these to your own numbers. It’s an estimate, not a promise.

The Full Scale Playbook

Not a process. A playbook we built with our own money.

We used it to grow ARCHIVE from about £30k to over £420k a year. We don't publish it. We build it into your business, then sharpen it every week.

THE FULL SCALE PLAYBOOK

v12 · internal

Some of what is in the playbook:
  • Every enquiry answered in under a minute, day or night.
  • Anyone who goes quiet gets chased automatically.
  • Small budgets first. Money only goes behind what works.
  • Every happy customer is asked for a review.
  • Every week: cut what isn't paying, back what is.

What happens when you join

  1. Listen and agree.

    A 20-minute call, a free check of where your customers slip away, and the numbers we'll judge ourselves on.

  2. Build and test.

    Ads, website, instant replies and booking, all set up in your name. Small budgets first, so we learn before you spend.

  3. Launch and grow.

    We go live, then every week we cut what isn't paying and put more behind what is.

Most agencies stop at launch. That's where our work starts.

Sample: your client loginSample data
Enquiries
46
Qualified
19
Appointments booked
11
Work won
£86,400
Appointments booked, week by weekThis week

Latest activity

  • Appointment booked
    Private GP consultation · Manchester · £95
    Tue 09:12
  • New enquiry
    Initial physio assessment · Stockport · £55
    Tue 08:41
  • Appointment booked
    Hearing consultation · Altrincham · £65
    Mon 16:05

Sample client login. Names and figures are illustrative, not client results.

The deal

Month to month.
The owners on every call.

Your town is yours.

We work with one firm per trade in each town. We won't run our playbook for the business down the road, because it only works if it's working for you.

Month to month.

No contract. If we stop earning it, you leave.

You own everything.

Accounts, website, data and reviews are set up in your name.

Your ad money goes straight to Google or Meta.

We never take a cut.

Owners, not account managers.

Ben or Sam, on the first call and the fiftieth.

Let’s talk about your growth.

We keep things simple. In 20 minutes we'll look at your business together: what's working, where customers are slipping away, and what that's costing you. Then we'll tell you honestly what we'd fix first, how our playbook would grow your business, and whether we're the right fit. If we're not, we'll say so.

  • Your free missed-enquiries check: where customers are slipping away
  • What those gaps are really costing you
  • The fixes we'd make first, and how we'd grow you
  • An honest answer on whether we're right for you. No pitch, no pressure.

ben@fullscalegrowth.com

Let's start with you.

We save your details as you go, so we can help if you get cut off. See our privacy policy.

What do you do?

We'll tailor everything to how your customers buy.

Last bit. Then pick a time.

What's a typical job worth?

Could you take on 2 more jobs a month?

Where does most of your work come from now? (pick any)

Which platform?

Orders a month?

What's a new patient worth to you over a year?

New patient enquiries a month?

What do you do?

What do you want more of? (pick any)

What's a new client worth to you?

Where do clients come from now? (pick any)

What do you sell? (pick any)

Typical booking or ticket price?

Roughly what's one customer worth to you?

Roughly how many enquiries a month?

When do you want to start?

We’ll look at your business before we call, so the 20 minutes is about you.

Questions

Do you know this industry?

We've studied how patients choose a private GP, physio, hearing or fertility clinic: what makes them look, what puts them off, and what gets them to book. Every ad and reply is written around that, in your name.

How is this different from an ad agency?

Most agencies stop once the ad's running. We build the whole system: the ads, the instant reply, the booking, reminders so people turn up, and your own login to see it all. Ads are one part of that, not the whole job. You keep everything, and it's month to month.

Will the ads say things about my clinic that aren't true?

Never. We only use what's real: your actual services, your actual prices, your actual registration. You see every ad before it runs.

What kind of patients do you find?

Whatever you tell us you want more of: private GP appointments, physio bookings, hearing tests, fertility consultations or men's health enquiries. We agree the mix up front, so your diary fills with the right people.

How is this different from booking sites like Doctify or Top Doctors?

Booking sites list you alongside every other clinic competing for the same click. We build campaigns in your name, for your clinic only, and qualify every enquiry before it reaches you. You get patients who've chosen you, and you keep everything we build.

Who deals with the enquiries?

Every enquiry gets an instant reply within minutes, automatically, day or night, checking what they need and when. Want us to call and book the right ones straight into your diary with notes? Add our booking team.

What does it cost?

It depends on what you need, so we don't publish a price list. On a free 20-minute call we'll look at your business and give you a clear monthly price before anything starts. There's no contract: you stay month to month, you own everything, and your ad budget is paid straight to Google or Meta, never through us.

Am I tied in?

No. Month to month, no contract. Leave whenever you like.

Free missed-enquiries check
Book a free 20-minute call